Due to the current Stay Home/Stay Healthy order in NC, Southern Shores Realty will not be accepting reservations for arrival prior to May 1, 2020.Click Here For More Information
March 31, 2020
As of 5:00 PM Monday, March 30, 2020 the governor of North Carolina has issued a Stay At Home order for all non essential businesses/workers. To follow the latest information on North Carolina's response to the COVID-19 virus click here.
Restrictions to the Outer Banks remain in place prohibiting access to visitors and non-resident property owners. For the latest updates from the Dare County government regarding COVID-19, click here.
We continue to work with our guests that have reservations scheduled to arrive in April on a weekly basis. We appreciate your patience. Our reservations staff is available if you have further questions at 800-334-1000.
March 23, 2020
As many of you are aware, restrictions were put in place prohibiting visitors and non-resident property owners from entering the Outer Banks (Dare & Currituck counties), as of 10 PM Friday March 20, 2020. This decision was made by the Dare County Emergency Management group in an effort to slow the spread of COVID-19 in our county. We do not know, at this time, when the restrictions might be lifted so that we may welcome our visitors and non-resident property owners back to their vacation rental homes.
In reference to tenant payments, the chief legal counsel of the North Carolina Real Estate Commission (Janet Thoren) issued a letter on March 19, 2020 clarifying the Commission’s position on refunds due our guests that are scheduled to arrive while access to the Outer Banks is restricted by the Dare County and Currituck County authorities. The letter states that the Landlord (home owner) is required to provide a refund to any affected guests as a result of this local authority’s action.
Prior to receipt of the NCREC letter, Southern Shores Realty had already begun to refund/reschedule our guests whose vacations were affected by the restrictions, and will continue to work with our property owners so we can do so on a weekly basis based on the scheduled arrival date of each reservation. Unless we receive notification from our County Government that the restrictions will end on a specific date, we will continue to reschedule guests or process refunds weekly. We ask for your patience during this time as we navigate these changes caused by this unprecedented event.
If your scheduled arrival date is farther out in the season, and you have purchased travel insurance through our partner, CSA/Generali Global Assistance, please visit the link provided for their latest statement on the COVID-19 outbreak. https://www.generalitravelinsurance.com/customer/vr-coronavirus
We understand that you are probably disappointed that your vacation has, or may be cancelled. We are too. We will contact each guest as your scheduled arrival date approaches to discuss your options.
Thank you for trusting Southern Shores Realty with your Outer Banks vacation plans. We will continue to closely monitor the situation and will update this page as needed. We hope that you stay well and are able to visit us soon!
March 18, 2020
Due to visitor access restrictions to our area, Southern Shores Realty will not be accepting reservations for arrival prior to April 18, 2020.
March 17, 2020
The recent news of the COVID-19 (Coronavirus) has prompted many calls from concerned guests who have plans to visit the Outer Banks in the coming months. Although we have no way of predicting how the conditions will progress we wanted to let you know how Southern Shores Realty Realty is responding to this outbreak. We are taking precautions to protect our guests, homeowners, and staff. We are closely monitoring reports from the Centers for Disease Control (CDC) and Dare County Department of Health and Human Service to ensure we are aware of the latest guidance and information. For the most updated information on this virus, please refer to or your local health authority.
Travel Restrictions/Property Showings: As of 2:00 PM Tuesday March 17, 2020, visitors will not be allowed into Dare County and the Outer Banks. To protect the health of our staff, we ask that you call to make an appointment if you are on the Outer Banks and you wish to meet in person. We will not be able to show properties to prospective guests/tenants for the foreseeable future. Follow Dare County’s Emergency Management page for the latest updates at https://www.darenc.com/Home/Components/News/News/5970/
We hope that these restrictions will only be in place for a short time, but will keep you updated here.
Housekeeping Procedures: Our homes are cleaned between guest stays, which includes disinfecting the kitchens, bathrooms and other high-touch areas. Our cleaning staff follows industry guidelines for sanitizing and disinfecting homes after each guest, and has been instructed to pay special attention to high traffic surfaces including light switches, remote controls, and door handles during this outbreak as an extra precaution. We use commercial quality cleaning products and our staff is professionally trained. We cannot guarantee that our cleaning procedures will protect you from the coronavirus. We recommend that you follow the guidelines provided by the Center For Disease Control to best protect yourself and your family from the virus, and come prepared to enjoy your vacation on our beaches and in your private rental home.
Travel Insurance: If you have purchased travel insurance through our partner, CSA/Generali Global Assistance, please visit the link provided for their latest statement on the COVID-19 outbreak. https://www.generalitravelinsurance.com/position-statements/coronavirus.html
Southern Shores Realty’s main focus is keeping our staff, guests, and property owners as safe as possible during this outbreak and hope to be able to get back to business as usual as soon as possible. We will update this page as things change here on the Outer Banks to keep everyone up-to-date.