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Cleaning and Safety Policies

We value the health and safety of our community, our homeowners and our rental guests, and are committed to cleaning all of our homes to the highest standards.

Our housekeepers are all Southern Shores Realty employees and they have been thoroughly trained. Our inspectors are out in the field, ensuring our best practices are followed. You will see our housekeepers, inspectors and maintenance technicians wearing the necessary Personal Protective Equipment (PPE) including gloves and masks until further notice. Extra cleaning precautions are in place, and our cleaning time frame has increased to allow for the additional disinfecting of the home.

 

Clean Coverlet Program - Linen Changes for 2020

We are trying to take additional precautions for the protection of you and your family during these uncertain times.

Upon arrival each bed will have a mattress pad, coverlet, and pillows. Linens, if rented or provided per the property description, will be placed in the appropriate bedroom still in the original wrapping from the laundry facility. We encourage you to bring your own blankets for your family this year as there may not be any provided in the rental home.

 


Cleaning & Safety Policy

Peace of Mind Cleaning Checklist

These items are in addition to the Standard Checkout Clean Required after every Guest & Owner Stay.

1. Disinfectant on High Touch hard surfaces to include but not limited to:

  • Light switches, outlets, lamp and fan pull-chains and switches
  • Window sills, pulls, and handles
  • Cabinet pulls and knobs, faucets
  • Controls for large appliances and electronics (washer and dryer, dishwasher, stove)
  • Controls and cords for plug-in appliances and electronics (coffee maker, toaster, television etc.)
  • Temperature controls
  • Bureau drawer knobs or pulls
  • Remote controls
  • Stair railings

2. We will be using CDC approved cleansers and disinfectants.

3. Linen Delivery Changes:

  • Provided linens will be left as wrapped as they come the laundry - bed making service will not be provided.
  • We recommend you bring any additional bedding you need from your own home (blankets, extra pillows, etc).

4. There will be limited and no contact non-emergency maintenance and repairs of the Properties:

  • We will endeavor to complete all maintenance on turn-over days.
  • Help us by leaving the home clean by the posted check-out time and be respectful of check-in times.
  • Should we need to enter the premises during your stay, our staff or vendors may ask your family to move outside or to a separate room before entering the property. Please maintain social distancing while vendor, cleaner or maintenance tech is in the house.
  • These measures are for your protection and that of our staff and vendors

Cleaning policies are subject to change as new guidelines and best practices are released.